Refund policy

Refund Policy

14-Day Return Policy

We want you to love your What a Table order. If something isn’t quite right, you have 14 days after receiving your order to request a return.

To be eligible for a return, your item must be unused, unopened, and in the same condition in which you received it, including its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, please contact us at whatatable@outlook.com. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us at whatatable@outlook.com with any questions about a return.

Damages or Incorrect Items

Please inspect your order when it arrives. If your order is damaged, defective, or you received the wrong item, contact us as soon as possible at whatatable@outlook.com so we can evaluate the issue and make it right.

Non-Returnable Items

For hygiene and product integrity, opened or used disposable tableware, including plates, napkins, cups, and cutlery, cannot be returned.

We also cannot accept returns on gift cards or final-sale items.

If you have questions about whether your item is eligible for a return, please contact us before sending anything back.

Exchanges

The fastest way to get the item you want is to request a return for the item you received. Once the return is accepted, you can place a separate order for the new item.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will automatically be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at whatatable@outlook.com.